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CONVERTIBLE TOPSBIMINI TOPSSPORTDODGERPONTOON BOATSBOAT COVERSBOW GUARD -
OUTBOARD MOTOR COVERSCUSTOMPARTS & ACCESSORIES -

PRODUCT MAINTENANCEWARRANTY & POLICIES -


Here you'll find information on our warranty and policies.

Please feel free to contact us directly at 1.800.461.7776 regarding any issue(s) not outlined below.

Dufort Industries Ltd. warrants its convertible boat tops & covers, as well as their outboard motor covers meet applicable industry standards and warrants to the original purchaser, for a period of one year from date of purchase, that their top/cover is free from defects in material and workmanship in accordance with standard care practises as recommended by Dufort Industries Ltd.

This one-year warranty period begins the date of delivery of this product to original purchaser. This warranty will not apply to any product of it is determined by Dufort Industries Ltd that the product became defective or damaged because of neglect, misuse, abuse, and accident or if it was used for purposes not to which it was not intended. This warranty is void if alterations have been made to the product.

Return Policy

For any returns, a Return Goods Authorization (RGA) MUST be obtained by contacting our customer service at Dufort Industries Ltd.. When applying for authorization, please have a copy of the original Invoice and include all data / information as to why the item is being returned. Remedy of defective materials of workmanship shall be the repair or the replacement of the product. Solely Dufort Industries Ltd. shall complete all repairs under this warranty at their Winnipeg location.

To return a warranty claim, an " RGA" must be obtained and clearly marked both on package and accompanying paperwork. All returns must be shipped pre-paid by shipper. Returned items will not be accepted without a RGA number. If Dufort Industries Ltd is unable, within a reasonable time (as defined by Dufort Industries Ltd.), to repair or replace any product to a condition as warranted, the original purchaser may request in writing a full refund of the original purchase price.

Restocking and Cancellation fee

There is a standard 20% cancellation fee on any order cancelled after receipt of order but prior to shipping.

Products may be returned, upon authorization by Dufort Industries Ltd., within two weeks of purchase date. A restocking fee of 35% will be assessed and a credit will be issued to the original purchaser. Returns must be new and unused. Customer pays all return freight charges. Merchandise cannot be returned more than 3 weeks after the date of purchase from Dufort Industries Ltd.

Liability will be limited to the original cost of the product in question. No employee or agent of Dufort Industries Ltd. has the authority to modify the terms of this warranty in any manner whatsoever without the express written permission of Dufort Industries Ltd.

Dufort Industries Ltd. reserves the right to make improvements in design, construction, and appearance of products without notice.